Monitor and assist customers entering and exiting the clinic, ensuring all are welcomed and guided meticulously.
Schedule and remind appointments for customers based on the doctor's requests or proactively for treatment cycles, check-ups, routine inspections, dental cleaning, porcelain fittings, etc.
Interact with customers via phone, Facebook, web...
Collect any arising fees from customers.
Coordinate between customers and doctors.
Enter data into software, and create lists and information for patients upon their visit for consultation or treatment.
Prepare reports on the results of consultations with new patients.
Store patient records.
Conduct procedures to guide patients to the treatment area.
Type treatment plans according to the doctor's prescriptions for patient confirmation.
Carry out procedures and transactions with insurance companies when customers require insurance payments.
Collaborate with related departments.
Prepare reports on patients' treatment debts.
JOB REQUIREMENTS
Gender: Female;
Pleasant appearance, knows how to apply makeup.
Fluent in English.
Diploma or higher, preferably in reception or related fields.
Good communication skills, capable of tactful interaction.
Organized, disciplined.
BENEFITS AND RESPONSIBILITIES
Autonomy in resolving issues within the scope of the described work.
Provision of appropriate working tools.
Refusal to perform tasks that violate the law or endanger life.
Contribution of opinions to direct superiors on assigned issues.
Working in a dynamic, professional environment with many opportunities for advancement.
Social, health, and unemployment insurance according to state regulations.
Regular professional training and development.
Sales and customer service training.
Basic salary: To be discussed during the interview.
WORKING HOURS
8 AM to 6:30 PM daily (with lunch break) - To be discussed during the interview.
Working days: Monday - Saturday.
APPLICATION SUBMISSION
1. Direct submission at the company
Recipient:
Ms. Thái Hà - Administrative - Human Resources Department
Camtu Dental Joint Stock Company.
Address: 4B Tran Hung Dao, Pham Ngu Lao Ward, District 1, Ho Chi Minh City.
